how do i return my at&t phone

Web You can return or exchange your device during the return and exchange period if you purchased it. Affix the prepaid label on the outside of the box make a copy for your record Mail the parcel.


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Web Reset the phone to remove all of your data text and pictures and passwords.

. And when I called ATT the customer service said my phone is 3G dependent and can no longer work when 3G goes away which I later found out that it is not true. Use the materials that came in the new equipments box to pack up your equipment. Web ATT PREPAID SM.

Ask for a prepaid label. Take a picture of the tracking number. Take pictures of your device front to back.

I do not have a box to return the phone and I am terrified the phone will not reach them by August 30th. And after a long call they sent me a free replacement phone they offer. Take pictures of your device front to back.

They sent me an email to print off a shipping label. For more information please select an option from the links below. This return policy may not reflect the policies of ATT authorized retailers.

If the phone or device you purchased does not meet your expectations return it by mail within 14 days from the date the equipment was shipped. Web Mailing Your Returns. Reset the phone to remove all of your data text pictures and passwords.

Web Not long ago my phone is shut down. From a corporate-owned AT. If the phone or device you purchased doesnt meet your expectations return it by mail within 30 days from the date the equipment was shipped.

Web Where to take your equipment. Trade-in device must be mailed to us within 14. Step 1 - Care Agent advised that.

To return ATT equipment by mail you need to follow these steps. Dont forget and dont wait because not returning your old device after 10-15 days depending on your contractual agreement could result in non-return charges. Remove the SIM card.

Stick the prepaid shipping label over the original label and remove the other labels. Remove the SIM card. Without this return label it wont.

They used the enjoy service to deliver my phone to me. We wont credit your card for the return. Print the label or have ATT mail it to you.

New plans are not eligible for Party Pay. Web ATT offers a return policy for equipment and services purchased directly from ATT. Web How to return your trade-in to ATT - Information and Help from the ATT Community ATT Community Forums.

Your equipment needs to be returned to ATT proceed to Step 2 You own your equipment and it should not be returned Step 2 - Two Convenient No-Cost-To-You Return Options. View the one-year limited warranty covering our products. Not returning your device voids the ATT Trade-In Offer.

Web Up to 6 cash back Advanced American Telephones has several warranty policies of which you should be aware. Web The answer. Pack the item s in the original packaging securely.

Be in like-new condition with no physical or water damage. It is just that my phone is not on their white list. This return policy may not reflect the policies of ATT authorized retailers.

When you get your replacement device Your replacement package includes return shipping materials so you can send us your defective device. Web ATT values our relationship with you and offers a return policy for equipment and services purchased directly from ATT. Web Visible no longer offers the 40 Visible Unlimited plan 25 wParty Pay and now only offers 3045 Plus plans.

Have the manufacturers original packaging. Web We encourage you to initiate your return within 10 days to avoid being billed for non-returned equipment while equipment is in transit. 30 plan is a slight downgrade as it no longer offers 5g UW.

When you receive your replacement device you are required to return your damaged device with the prepaid shipping mailer that comes with the replacement. Tear off the bottom receipt tab from the prepaid shipping label. Over the phone from AT.

Get help with return or replacement of your. Web I purchased a phone through the next program and need to return my iPhone 11 Pro Max. Contact customer care at 800-331-0500.

Take a picture of the tracking number. Party Pay is being killed off for existing users - you have until 1018 to join one on a legacy plan to lock it supposedly. If you cant locate the prepaid return shipping label contact us.

Return the device within the offer window. Web Ive went from having a reputable corporate store to deal with who never wrecked my account at one time I had 7 lines to pretty obvious overseas contracted employees Ive reduced my account to 4 lines now and my patience is wearing to the point that I may just have to simply return the new phones and peace out with ATT. Make sure you return the defective device to us within 30 days of.

Warranty support and returns.


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